Consumer Information

What I Should Expect Buying From an ATHOC Member?

All ATHOC Members agree to abide by a Code of Practice and Code of Ethics.

The Contract
The contracts of ATHOC Members shall always be clear and comply with Australian Regulations. The printed agreement or contract will include all your rights and obligations. ATHOC Members must ensure that buyers receive in writing all information which a purchaser would reasonably require to make up their mind.

A full description
You will receive a full description (Product Disclosure Statement) of the product, resort and any services provided, which forms part of the contract you are signing. The contract should show your legal rights and obligations, including details of the Management Company and annual fees for the maintenance and management of the holiday product. In addition to the main contract you sign, you must also be given additional documentation for any services related to your purchase, such as for example exchange services.

Reflection period
Australia law requires that a purchaser has the protection of a minimum 7 days cooling off period.

Exchange Programmes
You must (if provided) receive clear and accurate information on any exchange programme offered in conjunction with the sale of the product, including the terms, conditions, fees and methods for making exchanges.

Great Links to other Timeshare Websites

Global Alliance for Timeshare Excellence was established in 1999 by the leaders of timeshare associations in the United States, Canada, Latin America, Europe and the Middle East, Australia, and South Africa to promote the timeshare industry around the world. Each association retains its own identity, but collectively, the associations seek to cooperate on issues of common concern in order to advance the growth of the timeshare industry worldwide, the interests of their members, and the consumers they serve.
http://www.arda.org/who-we-are/internationalconnections/gate/overview.aspx

The American Resort Development Association (ARDA) is the Washington D.C.-based trade association representing the vacation ownership and resort development industries. Established in 1969, ARDA today has over 1,000 corporate members ranging from privately held firms to publicly traded companies and international corporations with expertise in shared ownership interests in leisure real estate.
www.arda.org

Organisation for Timeshare in Europe (OTE) was established to improve representaiton for reputable companies in the timeshare sector and promote fair trading, quality within and growth of the timeshare industry. 
www.rdo.org

Canadian Resort Development Association is an industry-based association dedicated to furthering the vacation ownership industry, both in Canada and throughout the world. We are extremely proud of our contribution to the Canadian marketplace. 
www.crda.com

Timeshare Institute of South Africa
www.voasa.co.za

Amdetur/Ladetur - Mexico Timeshare Association  
www.amdetur.org.mx

Consumer Guide

One of the most important elements about timeshare is understanding it completely so that you can get as much value from it as possible. This section of the website gives you simple information about what is available to you and how it works. We would also suggest that you make sure that you go to the owners presentations to learn as much about your timeshare as you possibly can. There are so many different options today for what you can do from exchanging to go overseas to exchanginf for a cruise or using your point to buy your flight tickets. Each company is very different and it up to you to learn how your company works. Happy Timesharing!

Consumer Guide

Consumer Checklist for Selling Timeshare
Do Not Call Information