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Exotic Destination Announced for Wyndham’s President’s Club

Wyndham Vacation Resorts Asia Pacific’s annual President’s Club Conference is the company’s most prestigious conference of the year, attended by Wyndham’s exceptional employees and top sales performers.

It has been announced that this year the prestigious event will be held at the exotic island destination of Bora Bora, Tahiti.

The President’s Club Conference is open to all Wyndham Vacation Resorts Asia Pacific sales staff as well as other employees who are nominated by their peers for a Promise Award, formerly the Count On Me! Award.

Posted in 2012 Enews - 05/12, Australian Timeshare Industry, Homegrown, Wyndham News | Leave a comment

Surfers Paradise Sales Site Expands

With Wyndham Vacation Resorts Asia Pacific expanding, a number of new sales sites have been introduced and expansions carried out over the last 12 months.

The most recent sale site to undergo an expansion was Surfers Paradise, which is led by Gary Bimrose, Project Director. The team, who relocated to the ground floor of Wyndham Surfers Paradise last year now comprises of 20 frontline sales employees and three managers working from a new, modern and spacious sales site.

The site boasts a very well appointed Millionaire’s Room where the top performers will hold their presentations as well as a custom designed kids’ room with areas for play stations.

Barry Robinson, CEO and Managing Director Wyndham Vacation Resorts Asia Pacific congratulates and extends his thanks to everyone involved in the expansion project.

Pictured: The sales team at Wyndham Surfers Paradise

Posted in 2012 Enews - 05/12, Australian Timeshare Industry, Homegrown, News, Wyndham News | Leave a comment

Wyndham Premiers TV Commercial

A new television commercial was launched recently to promote Wyndham Vacation Resorts Asia Pacific’s Holidays by Wyndham program.

The television commercial aired several times on the Network Ten program, The Circle throughout April and offered an attractive holiday deal for a three-night mid week stay or a two-night weekend stay for a total price of $49, in return for their attendance at a sales presentation.

To coincide with the commercial, the Holidays by Wyndham website was revamped. Take a look at the new website at www.holidaysbywyndham.com.au

Posted in 2012 Enews - 05/12, Australian Timeshare Industry, Homegrown, Wyndham News | Leave a comment

A Chance to ‘Win a Million’ with Wyndham

A Sydney couple were given the chance to win $1 million recently at Wyndham Hotel Surfers Paradise with Wyndham Vacation Resorts Asia Pacific’s Friends First “Win a Million” by Wyndham Competition.

Tapas and Anukampa Padhi from Homebush in Sydney were given the million dollar chance after winning a three-night holiday to the Gold Coast with their children staying at Wyndham Vacation Resorts Asia Pacific Kirra Beach as well as $7,000 cash, earlier this year.

The competition was part of the company’s Refer a Friend campaign available to its vacation owners in the WorldMark South Pacific Club by Wyndham. The WorldMark owners who referred their friends to the Club as part of the campaign went in the draw for their chance to win the $1 million.

The Friends First “Win a Million” competition was a game of chance with Mr and Mrs Padhi having to choose one of 200 bags for their chance to win.

They may not have won the major cash prize on the day but they were still grateful for the once in a lifetime opportunity and the holiday to the Gold Coast.

“We have had such a wonderful time here on the Gold Coast with the family and although we did not win the million we are still very lucky to have won the holiday and the $7,000 and feel fortunate to be WorldMark owners,” Mr Padhi said.

Wyndham Vacation Resorts Asia Pacific will soon be launching a competition for the general public for a chance to win $500,000.

Pictured: Tapas and Anukampa Padhi, pictured with Barry Robinson, try their luck in the Friends First “Win a Million” by Wyndham competition

Posted in 2012 Enews - 05/12, Australian Timeshare Industry, Homegrown, News, Wyndham News | Leave a comment

Interval International honored with prestigious community service award for member-driven initiative

Interval International received the Circle of Excellence ACE Community Service Award, one of the American Resort Development Association’s (ARDA) most prestigious honors, for its “Year of Giving” program. The annual ACE Awards identify recipients who reach the highest levels of excellence in the resort industry or who have demonstrated a commitment to the betterment of the industry as a whole. The ceremony was held at the recent convention gala in Las Vegas.

Being a good corporate citizen and supporting the community has been an integral part of the company’s culture. The “Year of Giving” program was developed in collaboration with Interval member Deborah Powers-Holloway, co-founder of the non-profit Steel Magnolias Ministries/Operation Any Soldier, which creates customized care packages for deployed and wounded soldiers. As a result of the partnership with Interval, its mission has been expanded to include donations of seven-day vacations to active and retired military personnel, as well as wounded warriors.

“The Community Service recognition for this particular endeavor is especially meaningful,” said Jeanette Marbert, Interval International’s chief operating officer. “We feel privileged that Interval and our member resorts are able to give back in a small way to the military families who have given more than most of us can even imagine.”

Interval also received ARDY awards for excellence in the advertising, promotion, and communication division for several of its marketing efforts: the Interval Gold® welcome kit, the Interval PlatinumSM sales center poster collection, and the “Everything Must Go Sale” magazine advertisement.

Another convention highlight was the Party With A Cause, an annual concert that benefits the non-profit ARDA International Foundation (AIF) and its research and education efforts. This year’s headliners were The Beach Boys, who entertained a full house of industry professionals with their iconic music. Sponsored by Interval, the Party With A Cause has contributed more than $300,000 to AIF since it became a fundraiser in 2003. Among the other event sponsors were Marriott Vacations Worldwide, Starwood Vacation Ownership, Bank of America, and Hertz at the platinum level; Amadeus and Travel Guard at the gold level; and Trooval and Equiant at the silver level.

Posted in 2012 Enews - 05/12, Around the World, News | Leave a comment

Wifi Freeloading – is Your Wireless Internet Network Secure?

Accomnews – April 30,2012

Despite the name, wardriving has little to do with war. Wardriving is the act of searching for wireless networks by a person in a moving vehicle, using a portable computer, smartphone or personal digital assistant.

The term wardriving was coined by American security expert Peter Shipley about 10 years ago and refers to the practice of driving around looking for wireless networks to get online access without paying for it. There are members of the wardriving community who go on networks to see what is available and if your wireless network is unsecured, they can see everything you and your guests are doing online.

Unprotected or unsecured wireless networks are easy to infiltrate and hack. Criminals can then either take over the connection and commit fraud online or steal the personal details of the owner. This is the next step in identity fraud. You may as well put your and your guests’ bank account details, passwords and personal details on a billboard on the side of the road.

Businesses are being advised to take responsibility of their Internet networks and secure them from people ‘sitting out the front’ freeloading off their Internet access. Not only can your Internet access be used up leaving your hotel or resort with no or limited access until your next quota kicks in, but it has been known that some businesses’ wireless Internet has been hacked and used to commit data theft, stalking and other serious crimes such as downloading child exploitation material. You and your guests do not want to become suspects in a serious crime or possibly losing your or their life savings or having your or their identity stolen.

The law that covers accessing wireless connections is not always clear cut. It is always against the law to intercept communications; however the legality of downloading data on an open wireless connection is a grey area.

Australian law does not cover using a neighbouring resorts or household’s wireless network to connect to the Internet without their permission. Anything that people do over your Internet connection looks like it is coming from your resort or hotel. If you do something illegal that raises the attention of the Australian Federal Police or even copyright owners – for example, if people are connecting to your unsecured network and downloading music and movies – that becomes attached to your IP address and that’s traceable through your Internet service provider to your account and you can be prosecuted.

Some resorts and hotels don’t mind how much data their guests download as they may be on an “unlimited” data download/upload plan. In Australia most plans have some type of cap. I suggest you read the fine print of your contract and terms and conditions. Be careful of unlimited plans that “throttle” your network after a certain amount of usage. The provider doesn’t cut off your Internet; they just slow the speed of your Internet to dial up virtually making it impossible and very slow for any usage. You still have access that is “unlimited”; however it is painful for you and your guests to use.

Statistics show that 20% – 30% of wireless networks are not secured at all and many others have security that is easily bypassed. People get a kick out of being where they’re not supposed to be and how far they go with that depends entirely on what class of hacker they fall into. The malicious attack can see people’s bank account details stolen or trying to destroy computers and planting viruses in your network.

The biggest problem that people are unaware of is that out of the box most wireless networks are not secure at all. They’re broadcasting every communication over the network in plain text to anyone who wants to listen.

You need to manage your Internet network, both wireless and wired. Giving your customers unlimited access is your prerogative but knowing who is using your network is your responsibility. You work hard to build and establish your resort or hotel’s reputation and it can be taken away so easily by one person accessing your insecure network.

Cost effective and easy to set up solutions are available.

Judy Senn
Time Out Internet

Posted in 2012 Enews - 05/12, Business | Leave a comment

RCI Pacific expands its regional network to include Tahiti

The Pacific recently welcomed Tahiti into its regional pool of exchange networks. RCI Pacific has taken over servicing Tahiti, which now allows Pacific members to exchange into Tahiti properties, on a domestic Exchange Fee rate instead of the previous international rate associated with the region.

RCI Pacific Managing Director, Charisse Cox, added, “It’s exciting to welcome another country to our region. Being able to offer our members another exchange option at domestic rates will only benefit our members further. We look forward to working more closely with Club Bali Hai Moorea, located in French Polynesia over the coming months.”

Posted in 2012 Enews - 05/12, Around the World, News, RCI News | Leave a comment

ARDA Awards for RCI!

RCI celebrated multiple achievements at the ARDA 2012 Awards Gala Dinner, recently held in Las Vegas. Among the recognitions was the coveted ACE Excellence in Customer Service award, which RCI was acknowledged for customer service delivery in the online holiday planning space. RCI was also thrilled to take out the Integrated Marketing or Public Relations Campaign for “Because Your Vacation (Holiday) means the World to us” campaign. A magnificent achievement for a campaign that stretched across all RCI regions and successfully integrated into an overall global strategy, RCI stepped up into a category of winners usually dominated by developers.

RCI was also recognised with the following awards:

  • Human Resources Individual Contributor: Stephanie Bramel
  • Human Resources Team: RCI Indianapolis Human Resources Team
  • Logo Design: Your World Your Way Sweepstakes
  • Special Event: 2012 Global Top Guide Summit
  • Integrated Marketing or Public Relations Campaign: Because Your Vacation Means the World to Us
  • Video Production: RCI TV
  • Web Site: Share Your Vacation by RCI
  • Social Media Program or Campaign: RCI Social Media Program
  • Interactive Internet Advertising Campaign: Platinum Acquisition Monthly
Posted in 2012 Enews - 05/12, Australian Timeshare Industry, Homegrown, News, RCI News | Leave a comment

Timeshare Leading the Way – ATHOC Conference 2012

Posted in 2012 Enews - 05/12, Annual ATHOC Events, Australian Timeshare Industry, Events, News, Upcoming Events | Leave a comment

Classic Escapes Growth Spurs Office Move

Changes for Classic with the move into their stunning new premises at Varsity Lakes on the Gold Coast.

“Thanks to the success of the Classic Escapes product they launched some years ago, the Classic Group has been expanding consistently and simply outgrew their previous premises at Miami” said CEO, Ramy Filo.

“Delivering an extremely high level of customer service is very important and Bermuda Point has allowed Classic to expand our capabilities to a 100-seat call centre, which will certainly enable us to better deliver on our service promise to our members” Ramy Filo said.

Early March saw some 150 staff move into a space that will comfortably hold 225. The extra capacity allows for expansion so we can continue to focus on product innovation and enhancement and superior service to meet the growing needs of our members.

The brief to the designers was as much open plan areas as possible to fit with the company’s open culture. This, combined with bold colours, contrasting timber features, a viewing window from Reception, state-of-the-art communications and a quirky, artistic meeting area, has resulted in a clean, modern environment.

And in line with our Workplace Sustainability Initiative, Bermuda Point’s innovative design means the building maintains an energy consumption of up to 35% less than many conventional office buildings said Filo.

Posted in 2012 Enews - 05/12, Australian Timeshare Industry, Classic Holidays News, Homegrown, News | Leave a comment