Urban Group Properties Join DAE Portfolio

DAEDAE, has expanded its rental portfolio by joining with Urban Group Properties, adding new accommodation options in capital cities around Australia.

“There is a lot of interest from DAE members to explore their favourite cities with their DAE membership,” said Regional Manager of DAE Australia and New Zealand, Gary Fog.

“However, CBDs generally have limited or no timeshare inventory for our members to enjoy using the benefits of their membership.

“To step out of that mould, DAE has partnered with Urban Group, a well-known brand in the accommodation industry, adding two centrally located properties in Brisbane and Melbourne to our DAE accommodation options.

“With the addition of these 4-star Urban Group properties, we are expanding our portfolio in traditionally non-timeshare markets as part of our daeOptions program.

“daeOptions properties are available to DAE members for a low-cost rental fee– adding to the choice and flexibility they enjoy with their DAE membership.

“Through their premium benefits package, DAE members with Gold Advantage will have the ability to either rent or exchange their timeshare week or points for these non-timeshare properties.

“Having new daeOptions properties in Brisbane and St Kilda allows us to meet customer demand and expand options available to our members.”

Hotel Urban Brisbane CBD is a stylish and modern property, featuring all the luxuries of an inner-city hotel, with close proximity to parklands, al fresco dining and city nightlife. Guests can enjoy the pool and spa, gym and business centre facilities.

Hotel Urban St Kilda is located 15 minutes from the Melbourne CBD, and is right in the heart of St Kilda beach, Luna Park, Acland Street, and some of the best bars, restaurants, and live venues in Melbourne. The Hotel offers contemporary, designer furnishings and fittings, gym and sundeck, and complimentary Internet access in the lobby.

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, DAE (Dial An Exchange) | Leave a comment

DAE Delivers Successful New Zealand Roadshow

DAEWorldwide holiday exchange provider, DAE, has taken timeshare awareness and education to a new level across New Zealand, delivering a highly successful Owner Awareness roadshow in August.

The Timeshare Ownership Awareness Sessions were presented by DAE between 10-15 August, with sold out shows in Christchurch, Dunedin, Wellington, Auckland, Tauranga and Taupo.

DAE’s Regional Manager of Australia and New Zealand, Gary Fog, said the event was aimed at engaging New Zealand members to get more out of their holiday ownership and membership with DAE.

“The demand from New Zealand timeshare owners to attend the sessions was overwhelming,” said Mr Fog. “It was an incredible turnout for a first-time event, with around 1,000 owners attending events across New Zealand in the six key areas where timeshare ownership is highest.

“In fact, the response was so great we have scheduled a second show in Tauranga in early September.

“These sessions are really about engaging timeshare owners and educating them on getting the most out of their holiday ownership, including holiday exchange with DAE – so owners gained a lot of value in attending.

“Our local DAE New Zealand staff were on hand to answer any questions, and the relaxed style of presentation was designed to update and inform owners about new products and services available to them through their timeshare ownership.

“With the New Zealand roadshow we have been able to build on the success of our pilot program in Australia, which was held last November, and we are now looking to role this successful model out to other regions around the world through our local DAE offices.”

For more information on DAE’s free worldwide exchange membership, visit

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, DAE (Dial An Exchange) | Leave a comment

DAE Egypt adds new resort In Dahab to DAE Worldwide Exchange Network

0914-06DAE Egypt has signed an agreement with a new resort in Dahab on the Sinai Peninsula to become the resort’s exclusive vacation exchange provider.

The newly developed 4S Hotel in Dahab is the latest partner in the region to join DAE’s award-winning exchange platform, offering worldwide exchange to its members.

Mr Sameh Kamal, owner of the 4S Hotel, said DAE’s friendly service and simple, affordable approach to vacation exchange made DAE the best option for the new resort and its members.

“As a boutique hotel that proudly offers highly personalized service and quality care for all our members and guests, we are pleased to be partnering with DAE as our exchange provider,” said Mr Kamal.

“Having the local DAE Egypt team operating in the region means our new members will receive the very best service and advice that is tailored to their needs, from a dedicated team that know the area and local customs.”

Located on the southeast coast of the Sinai Peninsula, Dahab is one of the world’s most famous diving destinations, and also offers windsurfing, snorkeling, horse riding and mountain safari.

“Dahab is a very popular destination, and the 4S Hotel is the perfect location for our worldwide DAE members to enjoy an exchange vacation,” said Regional Managing Director DAE Egypt, Mr Ahmed Adel Saleh.

“The hotel has a professional diving center, welcoming DAE members and offering special discounted packages for DAE members with Gold Advantage benefits.

“Importantly, we at DAE Egypt welcome 4S Hotel’s members to our award-winning vacation exchange program, and look forward to helping new members learn about the benefits of vacation exchange and how to get the most out of their membership with DAE.”

Egypt 4S Hotel

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, DAE (Dial An Exchange) | Leave a comment

Pacific Palms Wins 2014 Accommodation Association of Australia Award

0914-04An award-winning Classic Holidays property has done it again at the Accommodation Achiever Awards run by the Accommodation Association of Australia.

Nick and Susan Trew, resident managers at Pacific Palms Resort on the NSW Mid North Coast won Property Managers of the Year 2014 – 50 Rooms or Less at the awards held in Sydney on August 14.

This is the second time the management couple has won the award, also taking out the title in 2012. It follows a successful month for the pair, after Pacific Palms was awarded Resort of the Year at the national ATHOC Industry Awards in July.

Ms Trew said their approach to managing the resort was to create a retreat-style getaway for guests to escape the stresses of everyday life.

“With only 28 units, including standalone and dual villas, dotted throughout six acres of natural bushland, Pacific Palms Resort stands alone in providing an exceptional holiday experience for those wishing to unwind and relax with nature at their doorstep,” said Ms Trew.

“We promote the resort as an uncomplicated, restful break, and that’s what we aim to achieve for each and every person who stays with us at Pacific Palms.”

Classic Holidays’ Chief Operating Officer, Carole Smith, congratulated the Pacific Palms’ managers on being recognised by the industry for their achievement.

“Susan and Nick are a great team, they complement each other with their roles, and do an excellent job in giving guests a relaxing holiday experience in their peaceful resort,” said Ms Smith.

Pacific Palms Resort is located at Elizabeth Beach near Forster on the NSW Mid North Coast and offers a unique activities program for guests, including coffee appreciation and an Astronomy night.

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, Classic Holidays News | Leave a comment

Vacation Village Sweeps North Coast Tourism Awards

0914-05Classic Holidays’ Vacation Village has won Gold in the Standard Accommodation category of the 2014 NSW North Coast Tourism Awards announced on August 16.

The win follows the resort’s Silver Award in 2013 and Gold in the previous two years, all under the management of Phil Johnson.

Mr Johnson said the lengthy submission process required a strong analysis of all areas of the business, making it a challenging award to win.

“Vacation Village is unique in that we have a very small team, with just three permanent staff and a number of casual housekeepers,” said Mr Johnson.

“To win such a prestigious award and be recognised for our efforts day in and day out, is a great accomplishment.

“Our commitment to exceptional customer service is certainly one of the best features of the resort, as well as our focus on sustainability – not only of our environment surroundings, but of the business itself, and the staff.”

Mr Johnson was also named Resort Manager of the Year at the 2014 ATHOC Industry Awards in July.

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, Classic Holidays News | Leave a comment

Classic Holidays Resort Manager moves to Operations

PrintClassic Holidays has announced Phil Johnson, Onsite Manager of Vacation Village, will be moving to a new role at the company’s Gold Coast Head Office.

Mr Johnson will commence in the role of Resort Operations Officer in the coming months, leaving an outstanding legacy after 11 years as Manager of Vacation Village.

“Phil Johnson will be finishing up in his role as the longstanding Onsite Manager of Vacation Village and relocating to the Gold Coast to take up a position assisting the Resort Operations Manager in overseeing all of Classic’s Managed Resorts,” said Classic’s Chief Operating Officer, Carole Smith.

“Phil will play an integral role in the interactions between our Resort Managers and Classic Holidays executive and Board of Directors as we grow our operations across Australia and New Zealand.

“As an exceptional Resort Manager, receiving countless accolades in his time at Vacation Village, we welcome Phil to this new role and look forward to his contribution across this important area of the business.”

After 20 years as a manager, including over nine years at Pacific Palms Resort, Mr Johnson welcomed the challenge of a new role.

“I’ve thoroughly enjoyed my time at Vacation Village, but it’s time to move on to the next challenge and step out of my comfort zone,” said Mr Johnson. “I’m looking forward to entering a new environment with Classic Holidays at the Corporate Head Office.”

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, Classic Holidays News | Leave a comment

IYC Travel launches in New Zealand

0914-03Classic Holidays is launching its dedicated member travel service, IYC Travel, in New Zealand in September.

IYC Travel will be based at Classic Holidays’ New Zealand office and will service Classic Holidays’ and DAE’s New Zealand members exclusively.

Classic Holidays’ Chief Operating Officer, Carole Smith, said IYC Travel will be set up locally to service Classic’s 13,000 new members from New Zealand following the acquisition of Monad Pacific Management earlier this year.

“Launching IYC Travel in New Zealand means our dedicated travel service will be available to all our Classic Holidays members in New Zealand to help plan their travel anywhere in the world,” said Ms Smith.

“As we have recently welcomed over 13,000 New Zealand member families to Classic Holidays, we’re improving the benefits we can provide to our members, including this personalised travel service.

“IYC Travel is there to provide advice and assistance to our New Zealand members as their local travel agents – and can arrange everything from flights and accommodation, to airport transfers, tour bookings, cruises and more.

“With the demand for cruise holidays increasing among our members, we’re sure IYC Travel in New Zealand will be just as busy booking New Zealand members on the tour or cruise holiday of their dreams.

“It’s another great reason to travel with Classic Holidays and explore the range of options available to our members.”

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, Classic Holidays News | Leave a comment

The Sebel Swan Valley gets ‘Resort Series’ Makeover

0914-02Developed to provide a superior level of quality and design for Accor Vacation Club Members, the ‘Wine Country Resort Series’ refurbishment has seen the rooms transformed to create that perfect ambience.

This is achieved through the use of local inspired design elements, wall coverings and tiles in conjunction with the use of a rich sophisticated colour palette and finishes creating warmth for this cooler wine country region. Our Members have good reason again to be excited.

Posted in 2014 Enews - 09/14, Accor Vacation Club, Australian Timeshare Industry | Leave a comment

The Holiday Club moves to Varsity Lakes

0914-01The team at Holiday Club Pacific are celebrating their move into brand new offices at Varsity Lakes as staff numbers continue to grow.

Relocating from the original office in Bundall on August 4, all existing phone numbers and contact details for Holiday Club Pacific remain the same.

 Level 2, Central 240, 240 Varsity Parade, Varsity Lakes, Qld 4227

Posted in 2014 Enews - 09/14, Australian Timeshare Industry, Holiday Club Pacific | Leave a comment

2014 – ATHOC Annual Conference – Denarau Island Fiji

athoc-0414-3“Building on Foundations”

Monday 8th from 5pm, Tuesday 9th & Wednesday 10th September 2014 at the beautiful Sofitel Luxury Hotel in Denarau Island.

Make sure you book now!

Draft Conference Program

Please note that the AGM will not be on the Monday afternoon. The first event is the ICE Breaker party starting at 5pm. The AGM will be held on Tuesday afternoon at 4.30pm.


Posted in 2014 Enews - 08/14, Annual ATHOC Events, Australian Timeshare Industry, Events, Homegrown | Leave a comment