Starwood Hotels and Resorts Worldwide to relocate its global headquarters from US to India

This means that Starwood executives from around the globe will conduct business in India, nearly 8,000 miles and 10 time zones away from the company’s Stamford, Connecticut headquarters. 

HyattLONDON: One of the world’s most formidable hospitality Group – the Starwood Hotels and Resorts Worldwide which has brands like the Sheraton, Le Meridien and Westin has decided to relocate its global headquarters from the US to India in March 2015, for a month.

Starwood president and CEO Frits van Paasschen and the company’s top executives will split their time between Mumbai and Delhi, conducting day-to-day business from this important global destination with immense potential for outbound travel.

Following the company’s successful relocations to China in 2011 and Dubai in 2013, this third leadership move underscores Starwood’s unique approach to cultivating a global culture and fostering relationships in key growth markets.



Posted in 2014 Enews - 10/14, Around the World | Leave a comment

Interval Leisure Group Completes Acquisition of Hyatt Residential Group

Interval Leisure Group (“ILG”) (NASDAQ:IILG), a leading global provider of non-traditional lodging across a broad spectrum of the vacation industry, has completed the previously announced acquisition of Hyatt Residential Group from affiliates of Hyatt Hotels Corporation (“Hyatt”) (NYSE:H), a leading global hospitality company. The purchase price of approximately $220 million includes Hyatt’s interest in a joint venture that owns and is developing Hyatt Ka’anapali Beach, a 131-unit shared ownership property in Maui. In connection with the acquisition, a subsidiary of ILG has entered into a global Master License Agreement with respect to the exclusive use of the Hyatt brand in shared ownership.

Under the terms of the global Master License Agreement, Hyatt will receive annual license fees and the Hyatt Residence Club and 16 existing shared ownership resorts will retain the Hyatt Residence Club brand. The approximately 30,000 Hyatt Residence Club owners will continue to receive all privileges currently associated with their memberships, including Hyatt Gold Passport benefits.II

Posted in 2014 Enews - 10/14, Interval International | Leave a comment

Wyndham on William Melbourne Recruits Hotel Manager

MELBOURNE, VIC – Wyndham Hotel Group’s much anticipated flagship property Wyndham on William Melbourne is nearing completion, with the management team being recruited, including Hotel Manager, Kate Costello.

The hotel, which will be located on the corner of William Street and Little Bourke Street in the heart of Melbourne’s business and legal precinct, is a 531-apartment high rise complex across two architecturally designed towers.

Kate comes from an impressive hospitality background having previously worked in a variety of roles for Carlson Rezidor Hotel Group, including front office manager.

In her role at Wyndham Melbourne, Kate will be responsible for the operations of the hotel accommodation sector, overseeing the day to day operations including front office, concierge and housekeeping.

She will report to Regional Director of Hotel and Resort Operations for Wyndham Hotel Group in the South Pacific for Victoria and Western Australia, David Tonkin.

Wyndham Melbourne will be a mixed use property comprising of serviced apartment accommodation, vacation ownership and residential apartments. Resort Management by Wyndham will be building manager of the hotel which has been developed by international developer Hengyi Australia Pty Ltd.

The hotel is due to open in November 2014. For more information visit Costello lowres

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Visitor Arrivals Data

Latest data from the Australian Bureau of Statistics

August 2014

  • There were 6.7 million visitor arrivals for year ending August 2014, an increase of 8.2 per cent relative to the previous year.
  • There were 4.4 million visitor arrivals to Australia during the eight months to August 2014, an increase of 8.9 per cent relative to the same period of the previous year.
  • There were 538,800 visitor arrivals during August 2014, an increase of 2.9 per cent relative to the same period of the previous year.Data Bureau of Statistics
Posted in 2014 Enews - 10/14, Homegrown | Leave a comment

Tourism e kit releases new Instagram tutorial and announces trainers

The Tourism e kit has released a new tutorial outlining how to set up an Instagram account and tips on how best to use this social media platform to promote tourism products and experiences. The Australian Tourism Data Warehouse (ATDW), the project managers of the Tourism e kit, has also recruited a team of nine Licenced and Accredited Tourism e kit trainers based around Australia to deliver digital marketing training customised for the tourism industry.Kit

Posted in 2014 Enews - 10/14, Business, Industry Tips & Advice | Leave a comment

Wyndham Torquay Welcomes Food and Drink Lovers for a Long Lunch

TORQUAY, VIC - Wyndham Vacation Resorts Asia Pacific Torquay will proudly host the Long Lunch, the main event of the second annual Drink Art Food Torquay (DAFT) Fiesta on Saturday October 11th.

The DAFT Fiesta long weekend, which runs from the 10th – 12th October, celebrates and promotes local food, producers, artists and venues.

The Long Lunch is set to commence at 12.15am at Wyndham Torquay. As guests enjoy a three-course meal and local beverages, they will be able to soak up the sounds of a local live band and the picturesque views of Zeally Bay Beach, which sits directly opposite the resort.

Attendees will also be given the option to participate in a silent auction and raffle that incorporates a number of exciting prizes from local businesses.

After lunch, guests will be invited to continue the festivities at the resort’s relaxed and stylish alfresco cocktail lounge, Sandbar.

Those who wish to eat, drink and dance the rest of the night away can board the DAFT Beats Bus at 6pm to tour local venues.

Tickets are available for purchase from reception at Wyndham Torquay. For more information about the Long Lunch visit or Torquay

Posted in 2014 Enews - 10/14, Wyndham News | Leave a comment

The Map Gap: Is Your Hotel Getting Lost on the Web?

GooglePlease excuse this statement of the obvious:

If guests can’t find your property, they can’t stay with you.

These days, “finding you” starts long before they jump in a cab and affects more than their ability to make it to your front desk.

With Google’s recent updates and the growing importance of local search listings, ubiquitous map presence has become a critical component of hotel internet marketing.

Recent changes to Google’s local search algorithms allow the omnipotent search engine giant to look more closely at location details. Now, Google searches are more accurate when it comes to distance and ranking. And if you want to compete, your map presence must be current and accurate across all major local search directories and mapping tools.

Fortunately, improving your map presence is relatively simple compared to other SEO tips:

Start with Creating a CONSISTENT Map Identity

Wherever you publish your property location, make sure your property name, address, and phone number (NAP) are listed exactly as they are shown on your contact page of your website:

Your map identity should include:

  1. NAP: consistent name, address, phone across all mapping tools.
  2. Up-to-date contact information and operational hours. (Don’t assume operational hours for your hotel are listed as 24 hours. Somebody may be searching for your restaurant hours. This is the time to check.)
  3. Use location and product keywords in your title. (Instead of saying,The Clubhouse, call yourself,The Clubhouse Resort of Tampa.)
  4. Choose a few visually arresting photos that represent your property well.

2 Key Places to Update Your Map Identity

Now that you have a consistent, accurate identity, you only need to update in two main places. Most online maps are controlled by HERE (formerly known as Navteq) or Google My Business.

HERE is a mapping service that feeds information to Yahoo! Maps, Bing, and GPS services, including Garmin, Lowrance, and NDrive.

To change information with HERE, go to their website. Go to Map Creator.

Find your location and right click. Choose Report Map changes. Make your changes and send.

Google My Business is the marriage of Google Places and Google+ dashboard. The combination makes updating your information even easier. It also makes having current information more important. Chances are you already on Google My Business. But now is the time to check your map identity on the site.

While you’re on their page, double check the pictures that represent you property. Change old photos out for newer, better quality pictures.

Automating your mapping and local listings

New services from Neustar and Moz make it easy to avoid falling into the map gap. These affordable services allow you to create and edit your listing in one place, then publish it to hundreds of sources simultaneously.

Now that you know how easy it is to give yourself the online map advantage, check your identity today!


Posted in 2014 Enews - 10/14, Around the World | Leave a comment

World Champion Surfers Unite with Corporates for Surf Challenge Charity Event

GOLD COAST  – World champion surfers have joined forces with surfing enthusiasts from some of Australia’s most prominent organisations for the 2014 Brisbane Airport and Wyndham Resorts Corporate Surf Challenge charity event on the Gold Coast.

Seven time world surfing champion, Layne Beachley and fellow Australian surfing legends, Mark ‘Occy’ Occhilupo, Shane Powell and Gary ‘Kong’ Elkerton joined 16 teams of surfers swapping their business suits for board shorts on Friday October 3, raising $30,000 for the FSHD Global Research Foundation.

The FSHD Global Research Foundation is a not-for-profit organisation dedicated to finding a treatment and cure for Facioscapulohumeral Dystrophy (FSHD), a muscle wasting disease, which is complex and progressive. There is no treatment and no cure.

The Corporate Surf Challenge, held at Duranbah Beach has grown in popularity with more than 80 competitors from 14 Queensland and interstate businesses participating this year, including Wyndham Vacation Resorts Asia Pacific, Brisbane Airport Corporation, Clayton Utz, National Australia Bank, Ray White and Norton Rose.

The Corporate Surf Challenge kicked off with Occy and Kong being auctioned to the highest bidding teams. Beachley participated with a team from Wyndham Vacation Resorts Asia Pacific as ambassador for the company.

The winning team was the Ray White Concierge group.

Wyndham Vacation Resorts Asia Pacific CEO and Managing Director Barry Robinson said, “Once again the Corporate Surf Challenge charity event was a roaring success with surfers of all experience levels coming together with world champions for a very worthy cause

“The Corporate Surf Challenge is fast emerging as one of Australia’s greatest annual corporate charity surf events, and the support shown by Queensland and interstate businesses, and the local community has been phenomenal.”

Primitive Surf founder and CEO Craig Rees, who was the visionary for the event six years ago said, “The response and comments we get from everyone involved each year is amazing, with this event now becoming a highlight on the calendar of many of South East Queensland’s corporates.

“It’s a very unique day with the focus not only on having fun and surfing as a team, but also hanging at the beach with clients and enjoying good food and wine,” he added.

Surf ChallengeA range of prizes were handed out to the winning teams including, five night’s accommodation at Ramada Resort Port Douglas, Custom made surfboards from Primitive Surf, accommodation vouchers, a cricket bat signed by former Australian cricket captain Steve Waugh and a mountain bike. Two return flights for two people to Hawaii donated by Hawaiian Airlines and a holiday package from Ignite Travel were auctioned off on the day.

Posted in 2014 Enews - 10/14, Wyndham News | Leave a comment

Wyndham Torquay Reveals New Endota Spa

TORQUAY, VIC - Wyndham Vacation Resorts Asia Pacific Torquay yesterday unveiled a brand new onsite Endota Day Spa, complementing the resort’s luxurious and relaxing style.

The soothing waters of Zeally Bay Beach serve as the perfect backdrop for the spa, which allows resort guests to relax and further unwind during their stay at Wyndham Torquay.

The spa, which is also open to members of the public, offers a wide array of treatments from relaxation and remedial messages, full body ready-made packages, gift vouchers and even group spa bookings for the perfect girls’ day out. Whether clients are looking for a refreshing treatment or an age-defying facial, the spa specialises in customised facial treatments that start with skin mapping to identify precise skin types and issues, and uses signature brand Dermalogica products to treat the individual’s skin.

A number of lavish beauty salon treatments will also be on offer, including manicure and pedicure options, spray tans, waxing, and eyebrow and eyelash tinting.

Located at the gateway to the Great Ocean Road, Wyndham Torquay is one of Wyndham’s most desirable and relaxing holiday destinations.

For more information about the resort visit Spa

Posted in 2014 Enews - 10/14, Wyndham News | Leave a comment

Making Timeshare easier to use

0614-12ATHOC has developed a new guide for owners to offer tips on how to best use your timeshare.

The document has been developed in email format so that you can send out to your owners or add to your website.

View and download PDF brochure – click here.

Posted in 2014 Enews - 10/14, Australian Timeshare Industry, Consumer Tips & Advice | Leave a comment