ICE Vacations awarded at the Insight Vacations Awards night

ICEICE Vacations were awarded once again this year at the Insight Vacations Awards night. Having already received Elite Agency Status for Australia, Scott Fisher, Executive Director of Cruise/Travel Relationships and Programs was pleased to accept a further award on behalf of ICE Vacations, achieving Insight’s Top Agency In Queensland Award. Escorted and Independent Touring that Insight Vacations has on offer, continues to grow in Australia, with Baby Boomers loving the value that ICE can present.

“Our trophy case is getting rather full at the moment – it’s a challenge we certainly like having and of course, we welcome future expansion,” said Scott, “I’m also pleased to report that two of our experienced agents were recognised for their hard work at the ceremony, gaining Top Agent Awards for Queensland – very well done!”

ICE Vacations, however, will not be resting on their laurels, as they continue to strive for excellence and are keenly focussed on building strong customer relationships as the key to greater success.

Posted in 2015 Enews - 10/15, Australian Timeshare Industry, ICE Vacations | Leave a comment

Australian Festivals to attend in October 2015

Discover five festivals to attend in Australia in October

  1. SMH Good Food Month, NSW
  2. Ceduna Oysterfest, SA
  3. Brisbane International Garden Show, QLD
  4. Melbourne Festival, VIC
  5. Cape to Cape MTB, WA


Posted in 2015 Enews - 10/15, Australian Timeshare Industry | Leave a comment

Interval introduces compelling new upgrades to sales tool kit – Now more powerful and customizable

interval-internationalInterval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group (Nasdaq: IILG), announced several exciting enhancements to its Interval Sales Tool Kit (STK) app. With these new and upgraded features, sales professionals can create dynamic and robust presentations with access to more technology and content, including YouTube videos and favorite websites.

“Today’s digital-savvy buyer expects a customized and relevant sales experience,” said Bryan Ten Broek, Interval’s senior vice president of resort sales and business development. “Whether speaking to a first-time buyer or upgrading an owner, STK can help developers tailor their presentations with easy access to more visual elements.”

The award-winning app allows users to present resort features along with the benefits of vacation ownership and Interval membership all in one convenient, easy-to- access platform. Upgrades include:

  • More Workspace Content. Digital content, such as YouTube, can be easily incorporated and showcased along with resort and developer information.
  • The already popular Vacation Calculator has been enhanced to graphically display results in a more interactive fashion.
  • Annotate. An interactive and useful illustrator, Annotate allows sales professionals to emphasize key sections of their presentations by drawing and writing directly onto their iPad screen.

“Virtually all of these STK upgrades are based on feedback from clients who are using the app every day,” added Ten Broek. “We will continue to support them with innovative technologies to help grow their businesses.”

In addition to the features described above, STK includes the following:  Favorites, which provides users with an easy-to-access location to download and save their preferred sales components; Exchange Tracker, which animates hundreds of member exchanges in near real time on an Interactive map; Globe, a three-dimensional, responsive feature that allows users to explore Interval’s world of exchange, including high-definition destination videos on Interval HD, informative magazine articles, and a summary view of area resorts; Resort Directory, a continuously updated library of property images and videos, along with resort descriptions; Vacation Calculator, which clearly reinforces the value proposition of shared ownership by tabulating what prospects would potentially spend on future vacations; Interval HD, which offers virtual tours of dream vacations by showcasing eye-catching destinations and resorts, along with helpful videos about Interval’s products and services; and Magazines, which includes current and past digital editions of Interval World® and Vacation Industry Review.

STK is currently available for complimentary download on iPad® devices.  For a demo, please contact an Interval sales representative, click here, or visit your local Apple store.

Posted in 2015 Enews - 10/15, Around the World, Australian Timeshare Industry, Interval International | Leave a comment

The Registry Collection® Adds Pacific Region Vacation Options, Welcomes Four WorldMark South Pacific Club by Wyndham Resorts

The Registry Collection® program, the world’s largest luxury exchange program, recently welcomed four Wyndham Vacation Ownership resorts in the Pacific locations of Sydney, New Zealand’s South Island, Tasmania and Fiji, bringing exciting new destination options to its nearly 32,000 global exchange members.

“Members of The Registry Collection have told us that they want holiday options in the Pacific region, and we are very happy to be able to offer them these spectacular four WorldMark South Pacific Club resorts,” said Jonathan Mills, managing director, RCI Asia Pacific, which operates The Registry Collection. “Our affiliation with Wyndham Vacation Resorts Asia Pacific will give our members the opportunity to explore the vibrant cities, national parks, and tranquil beaches of the area while enjoying the award-winning service Wyndham is known for.”

The four resorts are flagship Presidential resorts of the WorldMark South Pacific Club offering luxuriously appointed Presidential Suites in premium locations.

Wyndham Vacation Resorts Asia Pacific Wanaka is located in a spectacular region on New Zealand’s South Island that boasts awe-inspiring natural wonders including Mount Aspiring National Park, Rob Roy Glacier and The Clutha River. Nestled on a quiet, tree-lined street, the resort is only a short stroll from Lake Wanaka and within two kilometres from the heart of the village.

Set in a prime beachfront location in southern Tasmania, Wyndham Vacation Resorts Asia Pacific Seven Mile Beach offers a relaxing beach holiday with the convenience of being only a 20-minute drive from Tasmania’s capital city, Hobart. Every aspect of this eco-friendly resort is inspired by its natural surroundings and designed with these elements in mind. From the surrounding region’s rich history to its striking natural wonders, Tasmania is an intriguing island that blends heritage and lifestyle with scenery and culture.

Fiji is an exotic destination filled with culture, beautiful beaches and clear turquoise waters. Located on the beachfront is Wyndham Vacation Resorts Asia Pacific Denarau Island, an oasis that can be ideal for sipping cocktails, enjoying authentic Fijian culture and letting life’s pressures float away. It is easy to relax and enjoy Fiji’s laid-back pace with the resort’s spacious apartments. The resort offers outstanding facilities including a large lagoon-style swimming pool, an outdoor spa, a swim-up pool bar with wet and dry seating, a kids’ club, direct beach access and a Mexican themed restaurant.

Located in Australia’s largest city, Wyndham Vacation Resorts Asia Pacific Sydney offers spacious accommodations in the heart of it all. This stylish, modern property is within easy walking distance to all major attractions and just a short walk from Hyde Park, Oxford Street and the popular restaurant precincts of Darling Harbour and Chinatown. As one of Australia’s best-loved holiday destinations, Sydney has a plethora of activities and attractions for families and couples, including the world-famous Sydney Opera House and Sydney Harbour Bridge.

As part of the agreement WorldMark South Pacific Club’s Privileges Platinum members and 100 Club members will receive membership to The Registry Collection program.

“Bringing these four WorldMark South Pacific Club by Wyndham properties into The Registry Collection program’s luxury exchange network is a thrilling prospect for our Privileges Platinum and 100 Club members, who, in turn, can now access even more amazing vacation options all over the world, adding value to their ownership,” said Barry Robinson, president and managing director, Wyndham Vacation Resorts Asia Pacific. “We look forward to welcoming members of The Registry Collection to our properties, and sharing some of the best that the Pacific region has to offer.”

For more information, visit or

Posted in 2015 Enews - 10/15, Australian Timeshare Industry, Homegrown, Registry Collection, Wyndham News | Leave a comment

Wyndham Worldwide Green Day Celebrates Carbon Emissions Goal

wyndham-logo2Wyndham Vacation Resorts Asia Pacific staff will join their counterparts from across the globe to celebrate Wyndham Worldwide Green Day on October 8.

Employees at the Gold Coast head office and across the region’s 30 managed resorts in South East Asia and the Pacific Rim will also be celebrating the global company’s achievement of reaching its goal of a 20 per cent reduction in carbon emissions in 2014, six years ahead of schedule.

Wyndham Worldwide set the target in 2010 as part of its Wyndham Green initiative with the goal of reaching it by 2020. After beating the target so early, the company has now raised the bar and set a new target of a 25 per cent reduction in carbon emissions by 2025.

The Wyndham Green program was launched in 2006 by Wyndham Worldwide and demonstrates the company’s commitment to corporate social responsibility and the environment through efforts to conserve resources, preserve natural habitats, prevent pollution and educate staff, timeshare owners and hotel guests.

In the Asia Pacific region, sustainability initiatives have been implemented at all resorts with the introduction of water efficient washing machines and dishwashers, low flow restrictor taps and shower heads and recycling bins within hotel rooms and resort apartments.

The Wyndham Corporate Centre in Bundall on Queensland’s Gold Coast is 5 Green Star rated through the Green Building Council of Australia and uses sustainable technology including sensor lights, efficient zoned air conditioning and harvested rain water for toilets. State-of-the-art window finishes that control light and limit air-conditioning losses are also part of the building design.

The Asia Pacific also has a Wyndham Green mascot, Wynnie the Wallaby, who encourages children in particular to help protect the planet through fun resort activities and the Wynnie the Wallaby activity pack.

Resort and corporate employees receive ongoing education about the importance of conserving energy through a regular email and training update program.

President and Managing Director of Wyndham Vacation Resorts Asia Pacific and Wyndham Hotel Group South East Asia and Pacific Rim, Barry Robinson, said sustainability was a key focus for the company.

“We are committed to educating our staff, timeshare owners and hotel guests about the importance of protecting the environment and, as a company, we aim to lead by example,” Mr Robinson said. “We’ve invested significantly to adopt best practices and build a culture that continuously strives to improve our impact on the environment.”

An example of green initiatives in place at Wyndham resorts include:

  • Ramada and Days Hotels Singapore At Zhongshan Park, which were recently awarded the Singapore Green Hotel Award 2015, have introduced a herb garden and recycling programs as well as a linen savings program, which alone saved SGD$506,795 in 2014. The hotels will pilot an environmentally-friendly concept of presenting in-room meals and conduct a sale of upcycled plastic water bottles for its staff and guests in line with Wyndham Green Day.
  • Ramada Plaza Melaka in Malaysia uses an Energy and Environmental Action Plan (EEAP) to collect and monitor data and reduce consumption levels. It recently received the Melaka Green Award for its efforts.
  • WorldMark Resort Golden Beach on Australia’s Sunshine Coast installed 240 rooftop solar panels and a new, more efficient chiller for its central air conditioning system in April 2014, resulting in a saving of $44,185 and a 121,078kwh reduction in 12 months.
  • Wyndham Coffs Harbour – Treetops on the New South Wales Mid-North Coast is a star performer when it comes to green initiatives. The resort has upgraded its lighting to be 50% LED, fitted eight speed controlled pool pumps to reduce energy usage and installed more than 100 solar panels. It has a worm farm and generates its own fertilizer for the gardens, which are irrigated with water captured in rainwater tanks. Power monitoring has also allowed for the streamlining of energy usage throughout the day to reduce network and demand charges resulting in a 13.5% cost reduction.
  • Wyndham Vacation Resorts Flynns Beach has a Wyndham Green area with a composting station, worm farm and herb gardens used to teach children about sustainability. All garden lights were replaced with LED bollards to save on electricity usage and the spa heater was replaced with a more energy efficient model. The resort is located in a koala corridor and has worked with Landcare to clear weeds and plant over 250 koala-friendly trees through annual tree planting days.
Posted in 2015 Enews - 10/15, Australian Timeshare Industry, Consumer Tips & Advice, Wyndham News | Leave a comment

Wyndham Coffs Harbour scores Best Resort Garden Accolade

Wyndham Coffs Harbour gardens1Wyndham Vacation Resorts Coffs Harbour’s dedication to environmental sustainability has won them two prestigious accolades at this year’s Coffs Harbour Garden Club Spring Garden Competition.

Wyndham Coffs Harbour was named best overall resort garden and most effective Waterwise property in the industrial, commercial and community category due to the resort team’s extensive work on developing a garden that requires minimal maintenance and water.

The resort garden was developed using mostly native plants and the soil has been specially treated and routinely mulched to improve its quality, which has contributed to the lush gardens spread across the resort grounds.

The resort has a drip feed irrigation system combined with well positioned rainwater tanks capturing water off each of the three buildings roofs. The system also has special irrigation pumps and electronic timers.

Wyndham Coffs Harbour is part of the Wyndham Worldwide group of companies, which has invested in exploring and adopting innovative sustainable practices through its Wyndham Green program.

“I am very proud to receive these two prestigious awards on behalf of the team at Wyndham Coffs Harbour,” said General Manager Gary Collard.

“The resort maintenance staff have worked tirelessly for four years to develop our native gardens, which are located across an impressive three acres and it is fantastic to see their hard work has paid off.”

More than 100 gardeners from various categories entered the competition this year, which was judged from September 13-15.

For more information about Wyndham Coffs Harbour visit

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Interval International to honor winners circle finalists at upcoming Shared Ownership Investment Conference

Winners CircleInterval International announced the finalists of its 2015 Winners Circle contest, an annual incentive program that recognizes exceptional vacation ownership sales professionals at affiliated resort properties. Leading producers will be honored this month at the much anticipated 17th Annual Shared Ownership Investment Conference, which will take place September 30-October 2 at the Fontainebleau Miami Beach.

“We have nominees from North America, Latin America, and the Caribbean, all of whom have contributed to the success of the resorts they represent,” said Jan Wyatt, Interval’s vice president of corporate marketing. “These individuals play an integral role in furthering the growth of our industry. We look forward to honoring this year’s outstanding finalists.”

According to Debra Anderson of Gold Key Resorts, last year’s grand prize winner, networking with colleagues in the industry was very exciting. “It was such an honor to be chosen by Interval International for the Winners Circle. The trip and the opportunity to meet other top sales professionals in the industry were inspirational and rewarding on so many levels.”

During the conference, finalists attend educational sessions and special events and have the opportunity to network with industry leaders. They also are eligible to participate in a special drawing with cash prizes up to $5,000.

2015 Winners Circle honorees include:

  • Juan Pedro Alcala Duran, Villa del Palmar Cancun  (Cancun, Mexico)
  • Elizabeth Brito, Westgate Vacation Villas (Orlando, Florida)
  • Carlos Ingram, Westgate Las Vegas (Las Vegas, Nevada)
  • Jeison Lima, Plaza Vacation Club (Porto Alegre, Brazil)
  • Michael Oliveira, Vacation Internationale (Bellevue, Washington)
  • Jimmy Revlous, Royal Floridian South (Ormond Beach, Florida)
  • Jorge Saravia Mendiola, Sauce Alto Resort & Country Club (Lima, Peru)
  • Ann Thomas, Oyster Bay Beach Resort (St. Maarten)
  • Nathanial Williams, King’s Creek Plantation (Williamsburg, Virginia)
  • Erika Zurita, Azul Sensatori Hotel by Karisma (Cancun, Mexico)

“We encourage all resorts in active sales to nominate their top sales professionals for this special opportunity to be recognized by their industry colleagues,” Wyatt added. Companies interested in participating in the 2016 Winners Circle contest can enroll on, starting January 1st.

About Winners Circle

In its 15th year, the Winners Circle contest celebrates outstanding producers from Interval’s member resorts. Sales managers at eligible Interval member properties nominate their highest achievers for a random drawing. Ten finalists are chosen to receive complimentary airfare, accommodations, and conference registration for themselves and a guest. During the conference, each winner has the opportunity to network, participate in planned activities, and enter to win special prizes, including a grand prize of $5,000. Interval also offers Winners Circle programs with varying structures in other regions, including Europe, the Middle East, Africa, and Asia. Learn more about the Winners Circle program.

Posted in 2015 Enews - 10/15, Around the World, Interval International | Leave a comment

Domestic tourism figures released

The latest National Visitor Survey results reveal Australians undertook 83 million overnight trips for the year ending June 2015. This represents a growth of 5% in overnight trips, with domestic overnight tourism visitor expenditure growing 4% to reach $55.4 billion during the same period. Total domestic and international overnight spend now stands at $88.8 billion.

Posted in 2015 Enews - 10/15, Business | Leave a comment

Tony South appointed Chair of Tourism Australia

Speaking at the Tourism & Transport Forum in Canberra today Australia’s Minister for Trade and Investment, The Hon Andrew Robb AO MP, announced the appointment of Tony South as the new Chair of Tourism Australia’s Board. Mr South has served on Tourism Australia’s Board since July 2014 and is currently acting as the interim deputy-Chair. During his tenure Mr South has also served as Chair of Tourism Australia’s Audit and Finance Committee and the agency’s Investment Attraction Advisory Panel. He brings to the role more than 40 years accounting, management, property brokerage and consulting experience mostly in the tourism, hospitality and leisure sectors. View Tourism Australia’s Board.

Posted in 2015 Enews - 10/15, Business, Homegrown | Leave a comment

Generator Systems appoints Mike Ashton as Senior Vice President of Sales and Marketing

Mike AshtonGenerator Systems ( announced today that Mike Ashton has joined the business to further develop its growing portfolio of national and international accounts.

Mike Ashton has a wealth of experience in the vacation ownership industry, having spent the last eight years with Merlin Software for Vacation Ownership, where he was deeply involved in the growth and success of its cloud-based resort software.

Mike joins Generator Systems as Senior Vice President of Sales and Marketing to continue its on-going success providing multimedia software to many of the industry’s leading companies in the U.S., Europe and Asia.

Mike comments: “Generator is a super presentation tool for resorts who want their sales teams to give clients a truly interactive and customer-focused sales experience. Having used Generator when it was first launched, I know its ability to provide a consistent, single sales message while ensuring the resort’s brand is protected. I am fortunate to be joining such a respected and successful company that prides itself on developing and continually enhancing such great products.”

Steve Pentland, founder and CEO of Generator Systems added: “Mike is well-known in the industry for his belief in the importance of technology in every aspect of the operation. With his timeshare sales and marketing experience, industry knowledge and his passion for providing a great customer experience, Mike is a key addition to the Generator family.”

Posted in 2015 Enews - 10/15, Around the World | Leave a comment