The Sebel Pinnacle Valley Resort gets refurbishment

150701-01Five-star elegance has arrived in the Victorian High Country in the form of the newly refurbished The Sebel Pinnacle Valley Resort.

The property recently underwent an extensive refurbishment campaign and the results are stunning. Not only did all 42 apartments and chalets undergo a complete makeover but the common areas including, restaurant, lobby and conference areas also saw an amazing transformation.

The revamped suites and chalets offer a new standard for alpine luxury. The one-bedroom suites or two bedroom chalets all have separate lounge, dining and kitchen facilities. A mix of warm timber floors and sumptuous carpets cover the floors, while soft furnishings in silver, grey and red add an elegant warmth to the well-appointed space.

Posted in 2015 Enews - 07/15, Accor Vacation Club, Homegrown | Leave a comment

Wyndham Torquay Welcomes Growing Wellness Trend

WVRAP HeroTORQUAY, VIC – Wyndham Vacation Resorts Asia Pacific Torquay has renewed its partnership with popular wellness gurus OnTrack Retreats to cater to the growing number of fitness-focused travellers in the South Pacific.

OnTrack Retreats is Australia’s number-one weight loss, fitness and lifestyle change retreat, offering individually-catered exercise sessions, nutritious meal plans and education workshops, as well as practical cooking lessons and post-program support.

To celebrate the partnership, OnTrack Retreats is offering discounts to those who sign up for more than four weeks, with savings of up to $500 per week off all retreat packages.

Also on offer is an extra $500 bonus pack and the opportunity for members to bring a friend free-of-charge if they book a retreat over the June – September period.

People who are brave enough to sign up for the challenge and are dedicated to transforming themselves will spend the duration of the retreat at Wyndham Resort Torquay.

Overlooking the stunning Zeally Bay at the gateway to the Great Ocean Road, the beachfront resort is the perfect destination to start a fitness retreat, especially for those who like to combine travel with wellbeing.

Wyndham Resort Torquay boasts a number of recreational and wellness facilities, including a fully-equipped gym and exercise room, indoor and outdoor swimming pools, hot tub and tennis court, and an onsite Endota Day Spa.

The resort also provides guests with full kitchen facilities in all three accommodation types – studio, one and two-bedroom apartments – while the onsite restaurant Latitude-38 provides a great choice of healthy options for health conscious guests.

The Global Wellness Institute stated in their 2014 industry report that the wellness industry is one of the world’s largest and fastest-growing markets; worth $3.4 trillion – 3.4 times more than the worldwide pharmaceutical industry.

Wellness tourism is projected to grow by more than nine per cent per annum until 2017, nearly 50% faster than overall global tourism and with its array of accommodation options and facilities, Wyndham is perfectly positioned to capitalise on the tourism industry’s niche market.

“We are well aware that travellers are eager to have healthy lifestyles while on holiday, so we have proactively tailored the facilities across our Asia Pacific resort portfolio to help them achieve this,” said Barry Robinson, President and Managing Director Wyndham Hotel Group South East Asia and Pacific Rim.

For more information or to book a healthy holiday, visit or

Posted in 2015 Enews - 07/15, Wyndham News | Leave a comment

ARDA – Do Timeshares Lead to More Frequent, Happier Vacations?

ardaWASHINGTON, DC — A recent survey of more than 1,000 vacationers conducted for the American Resort Development Association (ARDA) by research group Leger shows that an impressive one-third of timeshare owners took four or more vacations in the last three years, compared to only 18 percent of non-owners. And vacationers that have taken more than four vacations in the past three years are more likely to be traveling with family and friends.

“When the cover story in Time Magazine asks ‘Who Killed the Summer Vacation,’ our answer has to be ‘it sure wasn’t the timeshare owner’,” said Howard Nusbaum, president and CEO of the American Resort Development Association (ARDA). “Not only do timeshare owners vacation more, they also experience a happier, more relaxing vacation time, usually spent with their loved ones—which we all know is tough to come by with today’s hectic lifestyles.”

Happiness in a vacation can be measured through seven distinct vacation lifecycle phases, from planning the vacation to the first day all the way to the afterglow that the vacation leaves when it’s over. In each of the seven phases, timeshare owners expressed higher satisfaction than those who do not own a timeshare.

Nusbaum continues, “The ease of planning, spacious accommodations, and the ability to choose resorts all over the world all lead to a better overall vacation experience for timeshare owners.”

When it comes to making plans for a future vacation, respondents were asked which aspect of vacation would be the most critical for them. Forty-five percent of timeshare owners cite “relaxation” as the most important. The timeshare owners’ relaxation comes from the ease of planning their vacation, knowing that it is pre-paid as well as the wide variety of destinations and the roomy accommodations.

For more information and to learn why timeshare vacations make for better vacations, visit

Posted in 2015 Enews - 07/15, Around the World | Leave a comment

Interval International serves as platinum sponsor of Amdetur

ii-logoInterval International is a leading sponsor of the 29th Mexican Resort Development Association (AMDETUR) conference. Opening today in Mexico City, the annual event brings together the country’s top tourism and real estate decision makers. This year’s convention is themed “Reinventing the Tourism and Vacation Ownership Industries,” with insights into new marketing and product strategies.

“Interval is a longtime supporter of AMDETUR and its efforts to encourage tourism investment in Mexico,” said Marcos Agostini, Interval’s senior vice president of resort sales and business development for Latin America. “With offices in Mexico City, Cancun and Los Cabos, Interval has continually expanded its presence since entering the market in 1987. We are grateful to all our clients, who have done so much to grow the industry in this important region.”

In addition to its executives participating on several panels, Interval is hosting AMDETUR’s conference luncheon featuring speaker Alejandro Watson, a sales and marketing professional with more than 30 years in the hotel industry.  His presentation, “Travelers 3.0 and the New Empowered Consumer,” will focus on how organizations can tailor their products and services to a new generation of vacationers.

To further reinforce its commitment to the region, Interval has created a special Latin America track for its upcoming 17th Annual Shared Ownership Investment Conference (SOIC) that will take place September 30 – October 2 at the Fontainebleau Miami Beach. The half-day session will be conducted in Spanish (with English translations) and feature a variety of topics of interest to existing shared ownership developers and potential entrants. In addition, findings from Interval’s latest member research will be released at the conference. Executives interested in attending the Latin America track will need to pre-register at as space is limited.

AMDETUR is headquartered in Mexico City and represents the leading developers and investors in shared ownership. Founded in 1987, the association currently has more than 200 corporate members, representing all segments of the industry.

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Wyndham Brand Launches into South East Asia

Wyndham Sea Pearl Resort - PhuketPHUKET, THAILAND  – The Wyndham brand was launched into South East Asia this week with the official opening of Wyndham Sea Pearl Resort Phuket in one of Thailand’s top tourist destinations.

The world’s largest hotel company, based on number of hotels, is one of three hospitality business units of Wyndham Worldwide (NYSE: WYN) and has rebranded the property previously known as Sea Pearl Villas Resort Phuket.

The 213-room Wyndham Sea Pearl Resort Phuket is owned by local developer, Sea Pearl Business Company Ltd and Sea Pearl Beach Company Ltd, and will operate as a mixed-use property managed by Wyndham Hotel Group in partnership with CLUB WYNDHAM ASIA®.

The sleek, contemporary resort, which was constructed in 2011, is perfectly positioned a short distance to Patong Beach. Located on 16 acres of hillside, the property boasts 180-degree views of the Andaman Sea.

Onsite facilities include four restaurants and bars; a multipurpose hall for meetings and events, complete with catering; and a five-star day spa offering a range of lavish treatments.  There is also a fitness centre boasting a 35-metre lap pool, fully-equipped gym, yoga room and kids’ club.

Resort services include a free scheduled shuttle to Patong Beach and Jungceylon shopping precinct; as well as concierge and limousine services.

Barry Robinson, President and Managing Director of Wyndham Vacation Resorts Asia Pacific and Wyndham Hotel Group South East Asia and Pacific Rim said the rebranding of Wyndham Sea Pearl Resort Phuket marked an exciting milestone for the rapidly expanding company.

“The launch of our first Wyndham-branded property in Thailand is an important step in the growth of our Wyndham Hotel Group brands in South East Asia, with more than 40 existing properties in the region and many more in the pipeline,” Mr Robinson said

“Wyndham Sea Pearl Resort Phuket is our flagship mixed-use property in the region and will offer our hotel guests and CLUB WYNDHAM ASIA® members luxurious accommodation options as well as state-of-the-art wedding and event facilities.

“We are confident that it will be popular with both domestic and international guests travelling for business or leisure,” Mr Robinson added.

Managing Director of Sea Pearl Group, Mr Sitikorn Soontornnont said, “We are thrilled to be partnering with the world’s largest hotel group with its introduction into Thailand. We are certain that the globally-recognised Wyndham brand will be a perfect fit for the sleek and sophisticated style Wyndham Sea Pearl Resort Phuket offers.”

Wyndham Sea Pearl Resort Phuket will be supported by staff based at the newly established Wyndham Hotel Group office in Singapore.

For more information visit



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L’ermitage Chateau Hotel and Villas in South Africa’s Winelands

L'Ermitage Chateau Hotel & VillasInterval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group (Nasdaq: IILG) announced the affiliation of L’Ermitage Chateau Hotel & Villas, an exclusive estate in the heart of the Cape Winelands near the village of Franschhoek. Located less than an hour away from Cape Town, South Africa, the area is known as one of the most beautiful wine valleys in the world and has recently attracted international hospitality-based investment.

“L’Ermitage’s idyllic setting and prime location make it the quintessential Winelands experience,” said Darren Ettridge, Interval’s senior vice president resort sales and business development for Europe, Middle East, Africa, and Asia. “The town of Franschhoek has developed a reputation as one of South Africa’s culinary hotspots and is home to several of the country’s most celebrated restaurants, including the world famous Haute Cabriere wine estate and restaurant. This resort is a fitting inclusion in the impressive portfolio of developments by éLan Property Group across South Africa and Mauritius.”

Housed in a French-inspired boutique hotel, the six suites and 26 villas overlook beautifully maintained gardens with fountains and cobblestone walking paths that have striking views of the surrounding mountains and vineyards. All offer breath-taking mountain views and include full kitchens, dining, and living areas. Wi-Fi is complimentary and room service, babysitting, and laundry facilities are also available.

On-site amenities include a restaurant, bar, and concierge. A high point for many guests is a sunset picnic on the viewing deck on the mountain above the hotel.

From the peace and privacy of the estate, it’s a short drive to a wide variety of activities. Guests can play golf at the Jack Nicklaus signature Pearl Valley Golf & Country Estate, go horseback riding, hiking or cycling on the Cats se Pad trail, or explore nearby quaint villages and towns on the Cape Winelands Route. Franschhoek has maintained its French charm since it was settled by French Huegenots in the 18th century. Today its streets are lined with bistros and galleries and the names of most roads are in French.

“We are looking forward to a long and productive relationship with Interval International,” said Mark Taylor, CEO of eLan Property Group. “We invite Interval members to discover the scenic and cultural riches of this very special part of the world.”

New purchasers at L’Ermitage Chateau Hotel & Villas will be enrolled as individual members of Interval International and will also become Club Interval Gold® members, entitling them to a number of flexible exchange opportunities and upgraded benefits and services. Benefits may vary by country but will include discounts on Getaway vacation rentals, ShortStay Exchange®, a year-round concierge service via phone and email, Hertz Gold Plus Rewards® membership, access to Interval Options®, where points can be applied toward the purchase of a cruise, tour, guided holiday, and more.

Posted in 2015 Enews - 07/15, Around the World, Interval International | Leave a comment

ATHOC 24th National Industry Awards

2015-IndustryAwardsInviteHelp us celebrate the industry’s outstanding achievers at this year’s awards night at The Arts Centre Gold Coast. We will be dancing the night away to the “Sex & Chocolate”.

All nominees should now have interview dates and times. Judging will commence from Tuesday 9 June until Friday 26 June.

This year’s theme is “Tropical” 

Click here to view and download the invite PDF

Posted in 2015 Enews - 06/15, Annual ATHOC Events, ATHOC Annual Industry Awards, Australian Timeshare Industry, Upcoming Events | Leave a comment

ATHOC Annual Conference – “Getting Engaged”

ATHOC-Conference15-colourThe ATHOC Annual conference is being held in Surfers Paradise on Queensland’s fabulous Gold Coast.

It’s time to really discover what we need to do to achieve Great+ and make sure that everyone knows that we are.

Dates are Monday 7th from 5pm, Tuesday 8th & Wednesday 9th September 2015 in the Q1 building in the centre of Surfers Paradise just a short walk from beautiful Surfers Paradise beach.

We are putting together a terrific line up of speakers with a number of those coming from outside of the industry to bring us a different perspective. Don’t miss out!

Posted in 2015 Enews - 06/15, Annual ATHOC Events, ATHOC Annual Conference, Upcoming Events | Leave a comment

How ‘all-inclusive’ resorts are targeting millennials

jun1504What techniques are capturing the hearts of today’s trendsetting youth, turning them into tomorrow’s loyal customer? 18-to-34s have swiftly become the must-have guest for accommodation providers.

The dawn of the digital age has made them difficult to target because they seem to have so much more control over what travel experience they want.

As Airbnb and shared accommodation options become more popular it is hard to imagine that traditional hotel types will continue to thrive.

However, all-inclusive resorts are doing their damnedest to become the next big thing even though they might seem like a throwback to more traditional 1950s family holidays.

Leadership council chairman at the Department of Tourism and Hospitality Management in George Washington University Lelei LeLauLu told Skift in a newly published report: “There are many advantages of all-inclusive resorts, because people want the security of an all-inclusive hotel on their vacation, they want the sense of calm, and they don’t want to worry everyday how much they’re racking up their hotel bill.”

The report looks at how all-inclusive resorts are adapting to the digital age and what the response has been like so far.


Perhaps most notably, 50 per cent of those asked in a survey published in the report said that on-site activities would need to be included for them to purchase and all-inclusive trip, while just 10 per cent demanded child-care.

This speaks to a younger crowd who is more interested in an active, cheaper holiday than more traditional family fun.

Kristina D’Amico, a senior analyst, hospitality consultant and hotel appraiser at the HVS hotel consultancy company also said in the report that the biggest shift in the all-inclusive industry has been the rise in quality across all budget sectors.

She said that prices have stayed “very reasonable and often lower than you would expect,” while add-on purchase options at restaurants, bars, spas and other outlets have become more popular.

The latter has occurred as hotels aim to boost sales by partnering with local businesses, and consumers content with the quality they’ve received in their paid-for package are more likely to splurge outside of it.

“General managers are saying that people want to spend an extra $50 to get a truly great wine or a private dinner setting outside with personal service,” she said.

“People still want to make spontaneous travel purchase decisions, and because it’s an all-inclusive resort, they know there won’t be that sticker shock at the end of the stay, so why not spend a little extra here and there.”

Richard Kahn, a longstanding board member of the Caribbean Hotel & Travel Association (CHTA) explained that a rise in guest expectation and competitiveness in the marketplace have driven up the level of service quality.

All-inclusives are fostering loyalty by offering unique guest activities as part of a good value booking package and by introducing guests to local businesses that can offer something special. Published on Monday, 04 May 2015. Accomnews.

Could these trends work just as well for other types of accommodation?

Posted in 2015 Enews - 06/15, Australian Timeshare Industry | Leave a comment

Enhancements to brings new industry resources to RCI® business partners

rci-logoRCI recently released an enhanced version of its website for affiliated developers and resort staff,

The enhancements include three new components that affiliates will notice: 1) A new look and even more intuitive navigation; 2) New content that serves as an industry news resource; and 3) Responsive design for easy mobile viewing.

“At RCI, we are continuously striving to serve as a strategic business partner for each of our affiliates, which means providing a one-stop shop for the latest news in the industry,” said Gordon Gurnik, president of RCI. “ was a natural place to house this content, since affiliates can already visit this site to access the RCI-related resources they need.”

The new look and feel makes navigating the website easier than ever before. With a streamlined design, affiliates will be able to find materials they need to help them run their businesses, including RCI Affiliate Access® information, HOA management resources, RCI® Online Tour Generation, and much more. As RCI continues to innovate and produce added services for affiliates, they will be able to find all of the information in this one-stop-shop site.

Next up, the updated site includes a section for industry news, articles and content. With this, RCI aims to provide an online news hub for affiliates who want to find the most recent updates and information, including articles from RCI Ventures® magazine and blog posts.

Lastly, the site now has a responsive design that makes it easily viewable on a multitude of devices. Just as timeshare consumers are looking for information 24/7 from anywhere they are, RCI understands that affiliates are running their businesses the same way. Now affiliates can access the documents and information they need while on the go, no matter what device they are using to view it.

Posted in 2015 Enews - 06/15, Australian Timeshare Industry, RCI News | Leave a comment