Best of Beneficium on Show at QT Hotel

081502Beneficium Group, Australasia’s leading service provider in hospitality, leisure and vacation ownership, has hosted its first group-wide Awards – the ‘Benny Awards’ – on the Gold Coast this week.

The parent company of Gold Coast-based Classic Holidays and DAE, as well as finance, investment, education and technology companies, Beneficium welcomed over 200 staff to the inaugural award ceremony at QT Hotel on Wednesday night.

The night’s big winners were:

  • Rising Star Award – Shannon Carr (Classic Holidays Payroll)
  • Best Supporting Role Award – Ashlea Ciuffetelli (DAE Global)
  • Innovation Award – CHARM (Classic Holidays Advanced Relationship Manager) Project Team
  • Excellence in Leadership – Mark Allison (Manager, In-House Sales)
  • Team of the Year (Resorts) – Boambee Bay Maintenance Team, Coffs Harbour
  • Team of the Year (Corporate/Sales) – Sydney Sales Team
  • Resort of the Year – Vacation Village, Port Macquarie
  • ‘Essence of Us’ – John Kerfoot (Sales/Licensee Support)

081503Classic Holidays CEO and Beneficium Chairman, Ramy Filo, said the awards were a celebration of excellence in service across the group’s Resorts, Sales, Travel, Finance, and Corporate Head Office teams in Australia and New Zealand.

“With the growth of our companies in recent years, through expansion and acquisition, it’s incredible that we have grown to the size that enables us to host our own group-wide awards,” said Mr Filo.

“Congratulations to our award winners, nominees and all our Beneficium people, who contribute every day to our outstanding service as an organisation.”

Entertainment on the night was provided by talented Gold Coast outfit, the Hanlon Brothers, who themselves were recently awarded Emerging Artist of the Year at the Gold Coast Music Awards.

Posted in 2015 Enews - 08/15, Australian Timeshare Industry | Leave a comment

Ramada Resort Phillip Island and Local Jazz Festival Make a Fine Duet

Ramada Exterior largePHILLIP ISLAND, VIC– Ramada Resort Phillip Island is once again getting jazzed up for the 11th annual Phillip Island Jazz Festival.

The boutique festival is set to be held at the resort from November 13 – 15 for the eighth consecutive year.

Resort Manager Daniel Aitken said after almost a decade, the partnership with Phillip Island Jazz continues to be strong, resulting in one of the most successful jazz festivals on the Australian music calendar.

“Jazz enthusiasts appreciate the relaxed atmosphere of the resort. The expansive grounds and quiet bush setting perfectly suit the smooth and soulful music that the festival is all about,” he said.

The resort is offering festival patrons a 20 per cent discount on best available accommodation rates and a discounted full breakfast for $19 per head (normally $25) at Numbers Restaurant.

The line-up includes some of the biggest names in Australian jazz including Creole Bells Revival Band, Shirazz, Beverley Sheehan, Honkey Tonk Boogie Band and La Mauvaise Reputation.

The festival program includes an opening three-course meal with complimentary wine on Friday night and entertainment from two premier acts – Licorice Allsorts and The Syncopators. Tickets are limited (110 max) and are available exclusively from Phillip Island Jazz. No tickets will be sold on the door.

Held in the resort’s appropriately-named Bass Room and available to all ages, tickets for the Saturday and Sunday are also available through Phillip Island Jazz. Seating is limited to 160 so jazz fans are encouraged to get in quickly, with early bird tickets already on sale.

For more information or to book tickets contact Phillip Island Jazz on, 0432 814 407 or

To book accommodation at Ramada Phillip Island phone 03 5952 8000 or email

Posted in 2015 Enews - 08/15, Upcoming Events, Wyndham News | Leave a comment

Classic Holidays Welcomes TATOC’s Harry Taylor to Directors Conference

HARRY TAYLORClassic Holidays will welcome CEO and executive chairman of the UK’s Timeshare Owner’s Association (TATOC), Harry Taylor, as keynote speaker at the Classic Holidays’ Directors Conference on the Gold Coast from August 3 – 4, 2015.

Mr Taylor will address the delegates – members of resort committees from across Australia – with his insights into the problems facing sold-out resorts in Europe, as well as advice on the different roles of boards and owner committees verse resort managers. 

The two-day conference will cover topics as diverse as sustainability and technology, through to board governance. 

Classic Holidays CEO, Ramy Filo, said Mr Taylor’s expertise in the UK and European markets will be highly valuable to the attendees. 

“Timeshare resorts around the world are facing the same sorts of issues as we are here in Australia – including an ageing ownership base, ageing infrastructure and budgetary pressures,” said Mr Filo.

“We look forward to hearing from Harry, sharing ideas and strategies with our resort directors and management committees in what will undoubtedly be an open and informative discussion.” 

The Timeshare Association (Timeshare Owners and Committees), or TATOC, was formed 26 years ago and is the only elected consumer association representing the interests of timeshare owners in Europe.

Posted in 2015 Enews - 08/15, Around the World, Classic Holidays News | Leave a comment

Wyndham Hotel Group Extends Rewards to Conference Delegates

Hope Harbour sunsetThe world’s largest hotel group has launched its new conference incentive program, giving delegates the chance to redeem Wyndham Rewards points for the first time ever, adding even more value to their next conference.

Wyndham Hotel Group has introduced Conference Rewards by Wyndham to the South Pacific region, which will give conference organisers the ability to not only add value to their conference, but also for their delegates.

There are three tiers of benefits, all of which include Wyndham Rewards points for each delegate. The number of points they receive depends on the cost of the conference.

The programs also offers conference organisers discounts on the overall spend, as well as free Wi-Fi, free parking and late check-out options.

Wyndham Rewards is the hotel group’s global free-to-join guest loyalty program, which allows members to earn valuable points during their stay at any Wyndham Hotel Group property in the world. Points can be redeemed for a wide variety of reward options including free hotel stays, air travel, gift cards for leading retailers, and more.

“We are thrilled to have the opportunity to introduce our guest loyalty program Wyndham Rewards, to our valuable conferencing clientele,” said Barry Robinson, President and Managing Director Wyndham Hotel Group South East Asia and Pacific Rim.

“With more than 40 million members and an opportunity to earn and redeem points across a network of more than 7,700 hotels worldwide, Wyndham Rewards certainly adds value for all hotel guests whether they are staying for business or leisure.”

The hotels and resorts involved in the Conference Rewards by Wyndham program include: Ramada Hotel and Conference Centre Marcoola Beach; Ramada Couran Cove Island Resort; Ramada Encore Dandenong; Ramada Plaza Noumea; TRYP Fortitude Valley Hotel, Brisbane; Ramada Hotel Hope Harbour, Gold Coast; Ramada Resort Shoal Bay and Ramada Hotel and Suites Ballina Byron.

Wyndham Hotel Group’s conferencing venues in the South Pacific are well-appointed with AV and IT solutions, as well as onsite event coordinators and in-house catering. Locations vary from beachfront escapes to nature retreats and sophisticated city venues.

For more information visit:

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ATHOC 24th Annual Industry Awards – Winners and Photos

ATHOC 24th Annual Industry Awards – Gold Coast Arts Centre – Friday 17th July, 2015

What a terrific night for the industry with 17 awards up for grabs.

Congratulations to all of those nominated but in particular to the winners on the night. Well done to every-one.

What an atmosphere with tropical as our theme and of course one of the coldest nights on the Gold Coast. Thanks to Diane & Kevin Sharp for supplying flashing ICE clappers. It really helped to support and celebrate the great wins and nominations of every-one’s colleagues.

It was also good to see the support of our Federal, State and Local politicians in attendance to really gain a terrific understanding of just how great this industry is.

Every-one enjoyed the festivities of the evening and danced the night away with Sex and Chocolate.

A special congratulations also goes Craig Wood – Accor Vacation Club & Stephanie Kewming – Korora Bay Village Resort for 25 years of service.

All photos taken on the night are being loaded onto the website

Please contact Aldwyn for any photos you would like to purchase any of them.

Please click here to view the ATHOC Annual Awards Winners

Please click here to view the raffle prize winners

ATHOC Awards Night 2015

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DAE Offers Wave Of Great Savings At Top U.S. Beach Destinations

DAEMyrtle Beach and Hilton Head Island offer endless opportunities for great getaways – beautiful beaches, premier golf, vibrant culinary scenes, nature trails, shopping, fishing, museums and more. Let DAE take you there. The worldwide vacation provider has excellent bonus, rental and exchange availability at these South Carolina vacation hotspots with the perfect climate and amenities for year-round fun.

DAE Bonus Time applies to weeks that have not been booked up to eight weeks from check-in date. These heavily discounted weeks provide some of the best value on last-minute getaways available anywhere. New stock is added daily, so members should check availability often. They can purchase as many Bonus Weeks as they want, with no deposit credit required. Members can even share the good times and book these incredibly low-cost vacations for their family and friends. Bonus Time works for shorter getaways, too. In fact, a Bonus Week often costs less than a three- or four-night stay at a hotel. Available on a first-in-first-served basis, Bonus Weeks tend to go fast. DAE encourages members who see something they like to place it on 24-hour hold to secure it and assure they have time to find the best possible airfares.

Now is the time to enjoy these great savings at two of America’s top beach, golf and culinary destinations. Dive into the Myrtle Beach and Hilton Head fun with these recommendations below from the experts at DAE.

Myrtle Beach

Also known as the Grand Strand, this seaside resort town ranks among the Top Two spots on TripAdvisor’s 2015 list of leading summer destinations.

Visitors here take in breathtaking Atlantic views, while strolling along the 1.2-mile, oceanfront Myrtle Beach Boardwalk. This raised wooden boardwalk is lined with shops and eateries on one end, and the other end has a path that winds between sand dunes. All summer long, the boardwalk is home to Ocean Boulevard’s Hot Summer Nights. See live concerts, street performers, firework displays, balloon artists, jugglers and more. For sweeping views from nearly 200 feet above sea level, ride the Myrtle Beach SkyWheel. Each night around dusk, this giant observation wheel lights up the sky in a display that is visible up and down the boardwalk.

Myrtle Beach boasts 60 miles of shoreline and more than 215 sunny days annually. Cool off with a dip in the ocean, or change it up with an afternoon of splashing and sliding at a Grand Strand water park. For up-close marine encounters, many visitors opt for the amazing Ripley’s Aquarium, displaying sharks, eels, sea turtles and more. Other family fun awaits at Family Kingdom, an amusement park by the sea with 35-plus exciting rides. Visitors young and old delight in the steel and wooden roller coasters, Ferris wheel, bumper boats, water rides, Go-Karts and more.

The destination is a golfer’s paradise with more than 87 premier courses, many of them designed by legends like Jack Nicklaus, Robert Trent Jones and Greg Norman. Elsewhere, nature lovers head to Myrtle Beach State Park, nestled within a maritime forest. This park features a pristine beachfront and acres of piney woods with trails for hiking and biking. Anglers here find some of the best surf fishing South Carolina has to offer as well as first-rate fishing from the pier.

Posted in 2015 Enews - 08/15, Around the World, DAE (Dial An Exchange) | Leave a comment

DAE Members Hit High Note With Branson Vacations

DAE with Branson VacationsMusic, lakes, fishing, hiking, mountain biking – these are the hallmarks of a Branson vacation in the spectacular Ozark Mountains of southwestern Missouri.

This country-music mecca is filled with glittering music halls featuring regular live-music spectacles. Elsewhere in and around Branson, lakes, rivers and caves provide plenty of opportunities for outdoor adventures. The region boasts beautiful sites like Table Rock Lake State Park and Lake Taneycomo, popular for fishing, boating and swimming. With its striking scenery, the nearby Ozark Mountains draw hikers, mountain bikers and nature lovers.

Let DAE guide you on a tour of Branson’s Best. This worldwide vacation exchange provider offers premier resorts in superb locations for exploring all that this region has to offer. Luxurious resorts feature spacious and contemporary accommodations with multiple bedrooms, fully equipped kitchens, patios or terraces, and breathtaking views.

Can’t find the resort or time of year you want? Then request it. DAE constantly updates its inventory, and the weeks that show up as available online are just a starting point. Members should check availability often to take advantage of all the company offers. When members make a request, DAE sets to work. The company reaches out to its members and vast network of trading partners around the world (resorts, management companies, homeowners associations and suppliers) to fulfill the request. Click here for more information on making requests.

From world-class music to pristine mountain lakes and trails, the experts at DAE offers these recommendations below for a dream vacation in this destination known as the “Live Music Capital of the World.”

What Not To Miss In Branson

  • Route 76, known in Branson as 76 Country Boulevard, is the city’s entertainment hub, where visitors take in bedazzling live music performances in the many family-friendly theaters.
  • Grand Country Music Hall is home to some of the city’s best entertainment. Located on Grand Country Square, the Music Hall puts guests close to fun things to do before and after the show: waterparks, restaurants, shops, museums, mini-golf, video arcade and more.
  • The lakes of Branson invite visitors to fish, boat, swim and waterski. There’s also plenty of hiking, mountain biking, bird watching and canoeing along The Ozarks.
  • Table Rock Lake State Park is an exquisite natural expanse on the banks of Table Rock Lake. The park counts among its recreational offerings scuba diving in crystal-clear lake waters.
  • Silver Dollar City has more than 40 rides, where visitors can splash, spin, screech and hang upside down. There are talented artisans here, too, who spotlight the region’s rich mountain culture in engaging demonstrations. Children are mesmerized as they see a glassblower create delicate works of art or a candy maker create incredible edibles right before their eyes.
  • Showboat Branson Belle cruises Table Rock Lake, serving up good food, great views and incredible entertainment. Themed after the majestic showboats of the 1800s, the Showboat Branson Belle evokes the spirit of a bygone era when riverboats combined glamorous travel and dazzling live entertainment.
  • Ride the Ducks provides scenic land and lake tours aboard a vehicle inspired by the famous World War II DUKW amphibious trucks. Ride the Ducks passes through the city’s entertainment district, climbs to the top of nearby Baird Mountain for views of the lush Ozark Mountains, and completes its journey with a splashdown into Table Rock Lake. (Perspective Magazine  22 July, 2015)
Posted in 2015 Enews - 08/15, Around the World, DAE (Dial An Exchange) | Leave a comment

RCI Expands Vacation Exchange Network with Three New Affiliations in China

rci-logoRCI recently welcomed three new affiliated resorts in China to its vacation exchange network. The properties are Shangshanqi Villa Resort and Taoyuan Hot Spring International Hotel in Chengdu, Sichuan Province, and Bo’ao Holliyard Seaview Resort in Hainan Island. The signing of these agreements expands RCI’s portfolio of resorts in China to more than 55 properties.

“This is an exciting opportunity for RCI to expand its exchange options in Chengdu and Hainan, both popular tourist destinations in China,” said Gavin Cheong, business development director for North Asia, RCI Asia Pacific. “Boao is a popular tourist town in Hainan among the locals, while Chengdu is gaining more attention among overseas tourists for its cute giant pandas and historical landmarks. We are confident these three properties are excellent additions for RCI’s high-quality exchange network, and will be well received by our members looking for a unique cultural experience.”

Shangshanqi Villa Resort is located at the foot of Qingcheng Mountain, a UNESCO World Heritage site. Qingcheng Mountain has been an important Taoist site for centuries, as it is believed to be one of the birth places of Taoism, China’s only indigenous religion. Besides the panoramic scenery the mountain offers, many popular attractions are easily accessible from the resort, such as the Jianfu Palace, Moon City Lake, ancient Taoist and Buddhist temples and other historical relics. The resort comprises 760 villas, and all units come with a living room and a full kitchen. It is 40 minutes away from Shuangliu International Airport via high speed rail, and an hour away via shuttle bus.

Taoyuan Hot Spring International Hotel is located 57km west of Chengdu Dayi Heming Taoist Cultural scenic site, near the entrance of Qingcheng Mountain. The hotel’s architecture and décor are strongly influenced by Taoism, in honor of the religion’s birth place. Its exterior resembles a traditional Taoist temple, with a yin yang bagua – a design associated with Taoism – prominently featured on the ceiling of the hotel lobby, and subtly integrated throughout the hotel premises.

Opened in 2010, the hotel is an hour’s drive away from Shuangliu International Airport and has a total of 132 guestrooms. It is popular for its numerous indoor and outdoor hot spring pools, and its proximity to tourist attractions such as golf courses, ski fields and cultural sites.

Boao Holliyard Seaview Resort is located in the tourism area of Qionghai, east of Hainan Island and 90 kilometers from Haikou Airport. The town is famous for the Boao Forum for Asia, a platform for dialogues among Asian government officials, business leaders and experts to promote economic exchange and corporation. The annual conference is held at Boao every year.

The resort has 384 luxurious sea view rooms spread over 18 floors, offering a scenic view of the nearby mountains and the sea of Boao. Each room is exquisitely furnished with a modern design and all the amenities needed for a comfortable stay, including complimentary wireless internet access. The hotel offers an excellent variety of recreational facilities, such as indoor and outdoor swimming pools, a sauna, a fitness centre and a full-service spa. It is a 15-minute drive from Boao Golf and Country Club and Qionghai Boao Oriental Culture Garden.

“Qingcheng Mountain is a representation of China’s rich cultural heritage and the gem of Chengdu City,” said Chen Xiaolan, general manager of Chengdu Shangshanqi Real Estate Co. Ltd. “Given Shangshanqi’s superb location at the foot of this iconic mountain, our affiliation with the worldwide leader in vacation exchange introduces a new travel lifestyle and is a strategic and mutually beneficial decision. It is in line with the Chinese government’s direction to develop new business models for the travel industry, and it fulfills the needs of today’s Chinese consumers who are constantly looking for ways to improve their quality of life. I hope that through our partnership with RCI, we will be able to present the best holiday options for our members to travel around the world.”

“We are honoured to be in partnership with RCI, and we thank RCI for their confidence in us,” said Jack Hu, CEO of Enwei Daoyuan Shengcheng Tourism Company. “As the pioneer and global leader in vacation exchange, we believe that RCI will be able to successfully grow the vacation ownership industry in China. We look forward to working together for mutual benefit, and bringing vacation exchange in China to new heights.”

Posted in 2015 Enews - 08/15, RCI News | Leave a comment

Interval International and participating resorts fund scholarships for Caribbean students

interval-internationalInterval International and participating member resorts awarded scholarships to eight Caribbean nationals, encouraging the pursuit of college degrees in hospitality and tourism fields. The scholarships are funded through the Caribbean Hotel and Tourism Association Education Foundation (CHTAEF), an organization that has been developing careers and promoting professionalism for nearly 30 years.

“As a longstanding supporter of the CHTAEF, Interval is proud to work with its resort clients in the region to give deserving students the opportunity to achieve their goals,” said Jan Wyatt, Interval’s vice president of corporate marketing.  “We hope that these students will return to their respective home countries to help deliver outstanding hospitality services and ensure the future of the industry in each locale.”

“The shared ownership sector has been the largest contributor to the CHTAEF over the last decade and we are very grateful for its continuing commitment,” added Richard S. Kahn, foundation chairman.

Each of the 2015 Interval International scholarship winners has earned this well-deserved assistance. They come from five different countries, will be attending five different schools, and seeking degrees in a variety of relevant areas:           


  • Arantxa Alves, Berkeley College of New York for Marketing
  • Christopher Geerman, Florida International University for Hospitality Management


  • Kenia Taylor, Florida International University for Tourism Management


  • Kareen Etienne, Florida International University for Hospitality Management


  • Gason Powell, Florida International University for Hospitality Management
  • Jordon Richards, Johnson & Wales Rhode Island for Culinary Studies

Puerto Rico

  • Patricia Diaz-Centeno, Boston University for Event Management
Posted in 2015 Enews - 08/15, Interval International | Leave a comment

New General Manager for Wyndham Denarau Island, Fiji

DENARAU ISLAND, FIJI – WVRAP-Scott Walton FijiWyndham Vacation Resorts Asia Pacific is pleased to announce the appointment of Scott Walton as General Manager of Wyndham Resort Denarau Island, Fiji.

Located on picturesque beachfront, the 201-apartment resort is situated a short drive from Nadi Town. Wyndham Resort Denarau Island is the flagship resort of the South Pacific’s largest vacation club, WorldMark South Pacific Club by Wyndham.

Operating at more than 90.5% occupancy all year round, the resort accommodates more than 8,550 arrivals per annum.

With over 15 years’ experience in the hospitality industry, Mr Walton’s wealth of knowledge about Fiji and his resort management experience makes him a valuable addition to the team.

Mr Walton previously held general manager positions at resorts in both Fiji and China, and he has held hotel supervisory roles at hotels and resorts across New Zealand and Fiji.

He will be responsible managing the day to day operations of the resort, which features one and two-bedroom deluxe apartments, spacious three-bedroom Grand Suites and luxurious three and four-bedroom oceanfront Presidential Suites that boast their own private plunge pools and entertainment decks.

The resort features a host of facilities including one of Fiji’s biggest oceanfront swimming pools complete with swim up bar, a new adults’ retreat pool with its own bar. The resort also features a kids’ club, tour desk, Mamacita Mexican Bar and Restaurant and Bungalow Beach Bar, offering a relaxed and trendy dining and entertainment hotspot set absolute beachfront.

Posted in 2015 Enews - 08/15, Around the World, Wyndham News | Leave a comment