A message from all of us at Tourism WA

March 27, 2020 10:31 am

Hello everyone

The impact of COVID-19 has been swift and much has changed since our last edition of Talking Tourism. At Tourism WA, we’re aiming to keep you up to date with the ramifications of these developments on the industry, and our FAQs are being updated regularly.


A new initiative born out of these circumstances has seen Western Australia’s five Regional Tourism Organisations, Tourism Council WA, the Australian Hotels Association (WA), Business Events Perth, Australian Tourism Export Council, Western Australian Indigenous Tourism Operators Council, Caravan Industry Association WA and Wines of WA virtually meet with Tourism WA this week to discuss working together to support industry.


A team will be established within Tourism WA to work with partners to support tourism operators. More details will be available next week. This is one of a range of measures Tourism WA is working on to ensure we have a sustainable industry in the future.


As we work together in these challenging times, we encourage readers to make use of the services and support outlined in this edition of Talking Tourism.



Financial support and advice for tourism businesses
The Small Business Development Corporation has established a COVID-19 assistance centre to provide advice and guidance on managing the impacts of COVID-19, including financial support. The service can be accessed by contacting 133 140 from 8.30am to 4.30pm weekdays, or visiting the SBDC website. Read more in the Small Business Minister’s media statement.This is in addition to the State Government’s $114 million support measures for small and medium businesses. The Australian Government’s business.gov.au is also providing a business hotline for small and medium businesses impacted by COVID-19. The contact centre can be reached on 13 28 46 and will run seven days a week, including additional hours for the first month. More information is available here.
Tourism Australia to host weekly webinars
Tourism Australia will host weekly webinars every Friday to keep industry connected and informed, and help businesses navigate through the current crisis. The webinars will feature the most up-to-date information direct from the relevant experts. The first webinar will be held on Friday, March 27 at 11am (AEDT) and will feature the Minister for Trade, Tourism and Investment Simon Birmingham, who will give an update on the situation as relevant to the tourism sector, from a Federal Government perspective. A senior health official will also provide further clarity, and Managing Director of Tourism Australia, Phillipa Harrison, will provide information on what Tourism Australia is doing. Spaces are limited, so please register here.


Stay up-to-date with the latest news on Facebook
WA’s five Regional Tourism Organisations, as well as Tourism Council WA, WA Indigenous Tourism Operators Council (WAITOC) and Australia’s Hotel Association WA have created Facebook group pages for their members to connect and stay up-to-date with the latest information during this challenging time. Members are encouraged to sign up via these links – Australia’s South West Member Industry Community, Australia’s Golden Outback Members Group, Destination Perth Members, Australia’s Coral Coast Members Group, Australia’s North West Members Group, WAITOC Members, and  Tourism Council Western Australia Member Forum.
Request to event holders to update listings
Due to public health advice surrounding COVID-19, event organisers may be required to cancel or postpone upcoming events in Western Australia. If you have made the decision to cancel or postpone your event, we would like to remind you to please update your listing on the Australian Tourism Data Warehouse website accordingly, so that visitors are receiving accurate information on websites such as www.westernaustralia.com and www.australia.com. If you require support or assistance email atdw@westernaustralia.com.


City of Perth relief and rebound plan
City of Perth has released its Relief and Rebound Plan, to provide support for businesses, ratepayers and visitors, in the wake of COVID-19. This includes initiatives such as free one-hour parking, suspension of lease and rental payments for tenants, accelerated capital works projects and full refunds on all cancelled bookings at city properties or facilities. All of these initiatives are subject to ratification at next Tuesday’s Council Meeting but will be implemented immediately. For more information watch the video.
Ban on Australians travelling overseas
The Federal Government announced on March 24 it would implement a ‘do not travel’ ban on Australians travelling overseas under the Biosecurity Act 2015. This will help avoid travellers returning to Australia with coronavirus and the risks of spreading coronavirus to other countries. Exemptions, which will be managed by the Australian Border Force, will apply to a range of categories of travellers, including for those citizens ordinarily residents overseas, where travel is essential or necessary, where travel is in our national interest, and on compassionate and humanitarian grounds. This prohibition is aligned with the Government’s decision to raise the Smartraveller Travel Advice to Level 4 – Do Not Travel overseas. Read the Prime Minister’s statement.

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