ATHOC Archives - Page 5 of 5

Two Bali Wyndham Resorts Re-open to Guests After Easing of Travel Restrictions

NOVEMBER 6, 2020 (BALI, INDONESIA) – Wyndham Tamansari Jivva Resort Bali on the Bali’s east coast and Wyndham Dreamland Resort Bali in Uluwatu in the island’s south have now both re-opened and are accepting guests. Both resorts closed due to the global and regional restrictions on travel and downturn in tourism earlier in the year, but […]

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Exercising Mental Health: Wyndham Destinations Offers Staff Six-Week Self Care Challenge

GOLD COAST, QUEENSLAND (4 November 2020) – Gold Coast based hospitality giant, Wyndham Destinations Asia Pacific, has bolstered its efforts to support mental wellbeing of more than 1,700 staff across the region as the global pandemic continues to change how people live, think and feel. Read more

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Wyndham Destinations Named to Forbes List of World’s Best Employers

GOLD COAST, AUSTRALIA (October 27, 2020) – Wyndham Destinations (NYSE:WYND), the world’s largest vacation ownership and exchange company, is proud to announce it has been named as a Best Employer on the fourth-annual Forbes Magazine list of World’s Best Employers. Read more

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AFCA – The Australian Financial Complaints Authority

The Australian Financial Complaints Authority or ‘AFCA’ is the Financial Ombudsman and external dispute resolution (EDR) scheme to deal with complaints from consumers in the financial system. It is a not-for-profit company limited by guarantee authorised by the responsible minister. Most Timeshare Clubs must be a member of AFCA. AFCA has replaced the three existing

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ATHOC Recommended COVID-19 Guidelines for Resorts and Sales Sites

Click here to download the PDF Guide COVID-19 represents an unprecedented challenge to the travel and hospitality industry. The timeshare industry, which includes resort developers, resort management companies and timeshare Resorts, is not immune to this challenge. As an industry, we must inspire confidence in our owners and guests by showing that we are appropriately

What are Developer Benefits?

Developer Benefits are extra features and bonuses that are not part of the Club and are sold with Ownerships/Memberships as incentives. They are typically offered during sales presentations, and can include discounted nightly rates, free cleaning and other extras. Because Developer Benefits are not part of the Club (and therefore not in the PDS), they

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Is timeshare risky?

It’s smart to be cautious about any financial investment. The last thing you want is to pour tens of thousands of dollars into something, only for it to collapse and take your money with it. Luckily, timeshare Clubs have been developed to minimise the risk to Owners/Members as much as possible. Remember how we talked

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ATHOC Code of Practice

Click here to download the ATHOC Code of Practice (PDF). This Code of Practice establishes fair trading standards for the Australian Timeshare Industry. For more advice you can also visit this website – https://asic.gov.au/

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Response to Timeshare Industry Consumer Research

Media Release Response to Timeshare Industry Consumer Research ATHOC (Australian Timeshare and Holiday Ownership Council) welcomes the release of ASIC’s Timeshare: Consumers’ experiences report (December 2019) as the industry continues to work closely with government agencies to improve outcomes for Australian consumers. ATHOC has worked proactively with ASIC over recent years to ensure Australian consumers

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